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TECHNICAL SUPPORT

TECHNICAL SUPPORT

From its headquarters in South Korea, Sealon offers high-quality technical support to customers around the globe.
TECHNICAL STUDIO TEAM PROCESS
Technical Service
  1. 01

    Inquiry

    Customer inquiry regarding technical issues or product usage
  2. 02

    Check

    Seoul TS reviews the issue and determines the need for technical service.
  3. 03

    Request

    Sealon Seoul TS requests technical service from the relevant regional TS team.
  4. 04

    Technical Service

    Technical service support via phone or on-site visit
TECHNICAL STUDIO TEAM PROCESS
Test
  1. 01

    Request

    The customer submits a test request form and fabric sample.
  2. 02

    Test Register

    Confirm fabric sample and customer's requested item.
  3. 03

    Test

    Conduct tests according to the appropriate test method.
  4. 04

    Test Report

    A test report is issued and results are delivered.
REQUEST FOR A TEST