Sealon Co., Ltd. (“Company”, “we”, or “us”) values your privacy and is committed to protecting your personal information in accordance with applicable data protection laws, including the Act on Promotion of Information and Communications Network Utilization and Information Protection.

This Privacy Policy explains what personal information we collect, how we use it, how long we retain it, and how we protect it.

1. Information We Collect

We collect the following types of personal information for purposes such as providing technical support, responding to product or service inquiries, and sharing marketing-related information:

Company name, Login ID, Full name, Contact number, Email address, Inquiry details

2. Purpose of Collection and Use

We collect and use personal information for the following purposes:

• - To provide technical support services
• - To respond to product and service inquiries
• - To provide marketing updates and promotional information

3. Retention and Use Period

In principle, personal data is deleted without delay once the purpose of collection has been achieved. However, we may retain certain data for a period prescribed by applicable law as follows:

• 1. Records related to contracts or withdrawal of subscription: 5 years
• 2. Records related to payments and supply of goods: 5 years
• 3. Records related to consumer complaints or dispute resolution: 3 years
• 4. Records for marketing and advertising purposes: Retained until withdrawal of consent (including data shared with third-party service providers for technical support)

4. Destruction of Personal Information

Once the purpose of data collection has been fulfilled, we destroy the information without delay through the following procedures:

Destruction Procedure
Personal information is transferred to a separate database (or, for printed materials, a secure storage space) and stored for a limited period as required by internal policy and relevant laws, before being permanently deleted. Personal data stored in this separate database is not used for any other purpose unless required by law.

Destruction Method
Personal data in electronic form is permanently deleted using technical methods that prevent recovery.
Personal data in printed form is shredded or incinerated.

5. Provision of Personal Information to Third Parties

We do not disclose your personal information to any third party without your prior consent, except where required by law or pursuant to an official request from an investigative authority in accordance with legal procedures.

6. Hosting and Maintenance

To provide and maintain our services, we may outsource certain operations to third-party service providers. In such cases, personal information necessary for fulfilling the services may be provided to these providers.

7. Rights of Users and Legal Guardians

Users may view, edit, or request deletion of their personal information at any time, and may also withdraw consent for its collection and use.

• To view or edit your information: Log in to your account and select the “Edit Personal Information” menu.
• To withdraw consent or delete your account: Click “Delete Account” and follow the verification process.
• Alternatively, you may contact the Privacy Officer via phone, email, or in writing for assistance.

If you request correction of your information, we will not use or share it until the correction is complete. If the incorrect data has already been shared with a third party, we will inform them without delay.
Personal information that has been deleted or whose use has been withdrawn will be processed according to our retention policy and will not be used for any other purpose.
For users who are minors under applicable data protection laws, a legal guardian may exercise the right to access, correct, or withdraw consent regarding the child’s personal information.

8. Use of Cookies and Other Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website.

A cookie is a small text file that is stored on your device by the server when you visit a website.

Purpose of Using Cookies
Cookies are used to analyze access frequency, track user preferences, measure engagement in events and services, and deliver personalized marketing and content.

Managing Cookies
You have the option to allow or refuse cookies through your browser settings. You can choose to allow all cookies, receive a prompt whenever a cookie is stored, or reject all cookies.

Example (Internet Explorer):
Go to Tools > Internet Options > Privacy tab
Please note that disabling cookies may result in limited access to some services.

9. Inquiries and Complaints Regarding Personal Data

If you have any concerns, questions, or complaints about your personal information, please contact our designated privacy protection officer:

10. Right to Refuse

You have the right to refuse the collection of personal information. However, refusal may limit access to the following services:

• - Technical support request submissions
• - Product and service inquiries
• - General inquiries
• - Receipt of marketing and promotional materials